O que a vaga pede
AIOps Product Owner São Paulo – Guararema, Brazil (Hybrid) About Mars Mars is a family-owned business with over $50 billion in global sales, operating in more than 80 countries and powered by over 150,000 Associates worldwide. Guided by our Five Principles—Quality, Responsibility, Mutuality, Efficiency, and Freedom—we are transforming the way we operate through an ambitious Digital Core programme, modernizing our global technology landscape and driving operational excellence at enterprise scale. Role Summary As the AIOps Product Owner & Squad Lead, you will play a pivotal role in maximizing business value across the Enterprise Intelligence Center. You will own the strategic roadmap, delivery lifecycle, and adoption of our enterprise AIOps and full-stack observability platforms. Leading an agile squad alongside strategic partner teams, you will champion automated "self-healing" operations, drive incident reduction, and translate complex observability metrics into measurable business outcomes. Key Skills & Competencies Product & Agile Leadership: Product Ownership (CSPO/PSPO), Agile and Scrum ceremonies, backlog prioritization, squad leadership, and strategic roadmap definition. AIOps & Observability: Full-stack observability, AI/ML in IT operations, telemetry (logs, metrics, traces), incident management, and MTTR reduction. Automation & Reliability: Proactive self-healing architectures, event correlation, operational excellence, and capacity and performance auditing. Financial & Governance: Cloud FinOps (cost optimization, platform consumption, utilization tracking), and SLA/SLO/KPI monitoring. Stakeholder & Vendor Management: Technical vendor governance, cross-functional alignment, partner enablement, and technical documentation. Key Responsibilities 1. Agile Squad Leadership & Delivery Cadence Serve as the dedicated Squad Lead and Product Owner, managing and grooming the program backlog to align directly with strategic enterprise objectives. Drive disciplined sprint execution with a target release cadence of every two weeks, ensuring high-quality, predictable feature increments. Lead standard Agile ceremonies (backlog refinement, sprint planning, daily stand-ups, retrospectives) and drive continuous experimentation to improve team velocity. Coordinate cross-team dependencies and resolve blockers across partner delivery teams and internal engineering groups. 2. Strategic Product Vision & Observability Lifecycle Own the end-to-end product lifecycle—from dis